Asus touchpad not working? Here's how to fix it
By Renee | 07/Dec/2022
If you find your touchpad dead, stop working or act skittish on your Asus laptop after you upgrade the OS to Windows 10 or Windows 8, you do not have to switch to use a mouse immediately. Updating Asus touchpad driver could solve the problem, usually. Before playing this trump card, here are some tips to fix the dead Asus touchpad more easily, collecting from the users’ feedback who faced the same problem and fix it successfully.
Solution 1 Laptop Checkup
Neptune SystemCare could help you check common PC errors like invalid/useless application registry, duplicate windows files, and cleans up system junk files to recover the computer health. Some users reported to us that taking one round PC Checkup and then restarting their laptops fixes the Asus touchpad not working problem.
1. Run Neptune SystemCare on your computer.
2. Click PC Checkup and Fix after you check the report and score.
3. Restart the computer and the application and see if things work out.
Solution 2 Make sure the touchpad is enabled
Is there any chance your touchpad being turned off accidentally? This solution is not a technical one but it could happen to many users. To enable your Asus touchpad, grab one mouse or use your touchscreen, open Settings > Devices > Mouse & touchpad > Additional mouse options, and enable your Asus touchpad. If you can’t move the mouse pointer with the mouse, then please take Solution 2.
Solution 3 Run Hardware and Devices Troubleshooter
1. Open Setting by press Windows icon on the keyboard and use arrow keys and enter key. (If your mouse is fine, use it.)
2. Open the Update & Security section and go to the Troubleshoot menu.
3. Click on the Hardware and Devices and follow the instructions shown to see whether the troubleshooter finds something wrong. If it does, follow the instruction to fix the problem. If not, move to next solution.
Solution 4 Roll back the touchpad driver
The reason for Asus touchpad not working could be a faulty driver issue. Thus, roll back the driver and see if it works.
1. Open Device Manager by right-clicking the Start button and choosing the option Device Manager.
2. Go to Mice and other pointing devices, right-click on the Asus touchpad device and choose Properties.
3. Go to the tab Driver, and click Roll Back Driver. If you found the button is greyed out here and could not click on it, then this solution does not work for you.
4. If a dialogue box pops up and ask for confirmation, click Yes to continue.
5. Reboot the computer and see if the solution works.
Solution 5 Update Asus Touchpad Driver
1. Open Device Manager. You could also open it by typing device manager on the search bar from Start menu and click the option.
2. Go to Mice and other pointing devices, right-click on the Asus touchpad device (or the one does not say XXX mouse device) and choose Update Driver Software.
It will automatically search for the latest software and updates the driver. Then restart your Windows and check if it got fixed.