Sometimes you really have to face some unexpected errors with Windows 10. Blue screen errors are some of them and System_Service_Exception is one of common blue screen errors. It appears repeatedly with an error message ‘Your PC ran into a problem and needs to restart. We are just collecting some error info, and then you can restart’. Sorry, but the work your unsaved has gone. To stop this tragedy and fix System_Service_Exception in Windows 10 computer, here are some solutions for you to try.

The cause and corresponding solution would display in one paraphrase. You may not need to try them all, just work your way down until you find the one works for you.


Cause One | Hard Disk Damage

For 0x3B Blue Screen Error, Microsoft has included a convenient tool called chkdsk (Check Disk) to analyze and repair the damage to the hard disk. It can also find and fix the cause of BSOD (Blue Screen of Death).

->Press Windows+R on the keyboard.

->Type chkdsk in the box and click OK.

The chkdsk command will begin to scan the hard disk to find damage that may be causing errors DETENTION de0x3B. Follow the on-screen commands.


Cause Two | System or deleted files Damage

Over time your computer accumulates unwanted or damaged files because of web browsing and computer daily use. If these files are not cleaned frequently, it can make Windows 10 respond slowly or this “bugcheck 0x0000003b” error happened, possibly due to conflicts file or overload your hard drive.

You can remove the temporary files and folders, clean invalid registry entries and temporary Internet files by Neptune SystemCare Ultimate.


Cause Three | Malware or virus infection

There is a possibility that the error relates to a malware infection on your PC. These malicious intruders can damage, harm or even eliminate errors related to blue screen files. There is also the possibility that the 0x3B error you are experiencing is related to a component of the same malicious program.

The solution is to perform a complete analysis of Malware on your PC by Windows Defenders or other antivirus software.


Cause Four | A recent change (Software installation or removal)

System Restore can return in time all files and programs from the PC system to function properly. This can potentially help you avoid hours trying to solve problems associated with this service exception error.

And again open Neptune SystemCare Ultimate, on the top of the interface, you can see a list of buttons. The second button is for creating a restore point, and the third one is for recovering from the restored version. You can click the third button to restore the recent one.


Cause Five | Incorrect and damaged Device Drivers

The igdkmd64 sys error of System_Service_Exception may be related to damaged or obsolete device drivers. The controllers can work one day, and suddenly stop working the next day for various reasons. The good news is that you can update the device driver to solve the problem.

To update device drivers just right click on My Computer or This PC and click Manage then go to Device Manager. To update drivers, right click on the driver you want to update and then click update driver.

If the 0x3B errors persist after performing a clean installation of Windows, the Blue Screen Errors problem MUST be hardware related. If so, you may need to replace the related hardware is causing the 0x3B error.