Windows blue screen is commonly known as Blue Screen of Death (BSOD), which could happen anytime when you are updating the programs or system, restarting the computer or just using Windows 10 to watch a movie. However, the biggest problem is that the Windows 10 blue screen often tells few details—what’s the cause? How do you fix? The questions can be barely found in exact words on it.

Though you might see messages say like, “Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.” with long string characters like KMODE_EXCEPTION_NOT_HANDLED, 0x000007A KERNEL_DATA_INPAGE_ERROR, SYSTEM SERVICE EXCEPTION (0x0000003b), it is still not enough to fix the blue screen problems.

Often, Windows update or a corrupted/outdated driver, incompatible software, or hardware you reset could be the reasons. In this post, I collect and sort out the universal methods to fix Windows blue screen error from the most popular tech forum, blogs, and of course, expert's suggestion.

Method 1 Deal with Blue Screen when updating Windows

When you try to update to the latest version of Windows 10, the blue screen occurs mostly because of the result of antivirus software or incompatible software. You can troubleshoot the problem by roll back the system version before you made any changes. If you are the one who gets used to nip it in the bud, you should create a system restore point first by:

1. Open Neptune SystemCare Ultimate/Premier, on the right top of the screen, there is a horizontal list of buttons.

2. The second button is for creating a system restore point. Click on it and then save the file to an external storage drive.

3. The third one is for recovering from the restored files. You can click on it and choose the version/time you want to recover.

It also works on the blue screen caused by updating applications for situation 2.

If you think it’s the new Windows updates’ problem (bugs or other incompatible issues), follow the steps to uninstall Windows 10 updates:

1. Go to Control Panel>Uninstall a program> View installed updates.

2. Right-click the most recent update and choose Uninstall to delete the update.

Method 2 Fix Blue Screen when updating applications

The application you try to update might not incompatible with Windows 10 right now. Uninstalling the application you are updating is the best resolution in this case.

1. Go to Settings>System>Apps & features.

2. Find the apps and click Uninstall button.

3. Follow the directions to finish the uninstall process.

Method 3 Troubleshoot Blue Screen when you can still restart Windows 10

The problem could be the outdated drivers or recently installed programs when you can boot up from the blue screen of death. To install the latest driver, follow:

1. Press Win+X on the keyboard to open Power User menu.

2. Click on Device Manager and expand the device that might cause or is causing the problem.

3. Right-click on it and select Update Driver Software.


4. Click on Search automatically for updated driver software option and follow the on-screen instruction then.

Method 4 Use Safe Mode to fix Blue Screen when you cannot boot up Windows

That you cannot boot your Windows 10 from blue screen happens a lot, actually, and starts panic mostly. At this moment, you have to get in the safe mode.

1. On Choose an option screen, click Troubleshoot>Advanced options>Start Settings>Restart.

2. When your computer reboots, press F4 to get into and Enable Safe Mode.

3. Then you can follow the methods above to fix the problems you assumed.

If you're still unable to resolve the Windows blue screen, you can also make a note of any error message and google it to seek help from the others. You cannot be the only one who runs into this problem.