If you’re an eBook fan, then chances are you’ve been reading your favorite books on an Amazon Kindle since the device is the most popular worldwide. The Kindle app for Windows is definitely a good app for readers who own Windows devices, but the app appears to have problems running on Windows 10 occasionally. If you encounter that the app closes unexpectedly or it fails to load, here’re various solutions to help you to fix the issue.

Solution 1 Restart Kindle App

Some running programs may be incompatible with Kindle app. Then you should stop some processes and then restart the Kindle app to look for changes.

To restart Kindle app,

1. Press short key Ctrl+Shift+Delete on the keyboard to open Task Manager.

2. Find out Kindle and click End Process.

3. Restart your Windows.

4. Launch Kindle and see if it is running normally.

Solution 2 Scan for Malware

Malware that corrupts program files of Kindle app could result in Kindle not working problem. You can run your antivirus/ antimalware program or Windows built-in Windows Defender to run a full system scan.

If the problem still occurs, you can try the next solution.

Solution 3 Run SFC scan

System File Checker(SFC) utility program repairs missing or corrupted files when possible.

To do this,

1. Open Start Menu > Search Box > type cmd > right click on Command Prompt option > choose to Run as Administrator.

2. Type sfc /scannow on command line. Wait for the scanning process.

Solution 4 Run Neptune SystemCare Utility

Neptune SystemCare Utility could solve the ‘Kindle Windows 10 not working’ problem because it can remove temporary files/invalid Windows registry keys/leftover files of the deleted program which could cause the Kindle issue.

To do this,

1. Download Neptune SystemCare free version or Premier/Ultimate.

2. Install and follow the instruction within seconds. 

3. Run Neptune SystemCare and click on PC Checkup

4. After the scanning is finished, click on Fix to solve the problems.

Solution 5 Change Permissions

Change Data Execution Prevention(DEP) feature might help you to fix Kindle Windows 10 not working issue. To do this,

1. Open Control Panel > click Advanced system settings on the left side > choose the Performance tab in the next prompt > click Settings.

2. Choose the Data Execution Prevention tab > select Turn on DEP for all programs and services except those I select.

3. Click Add and go to the installation folder of Kindle and find out the .exe file of Kindle.

4. Set an exception and click OK to confirm changes.

Solution 6 Reinstall Kindle

If your Kindle app for Windows is not downloaded from Amazon, you might have downloaded an incompatible/fake Kindle app. To be noticed, the Kindle app from the Microsoft Store is no longer available. This could be one of the reasons why the app is not working well on your Windows computer.

Solution 7 Install Kindle Drivers

To install/reinstall Kindle drive, you should follow:

1. Right-click on the Start button and choose Device Manager.

2. Expand the folder and find Portable Devices > find Kindle or MTP device.

3. Right-click on it and then choose Update Driver Software.

4. Select Browse my computer for driver software > Let me pick from a list of device drivers on my computer > Show compatible hardware.

5. Select MTP USB Device > click on Next. Follow the instruction then.